By buying our services you accept our AUP
The content of this AUP are intended as guidelines and are not ment to be exhaustive. Generally, any conduct that violates law regulations or the accepted norms of the internet are prohibited even if not expressly mentioned in this AUP. We reserve the right at all times to prohibit activites that we deem unacceptable and could damage our or clients reputation and goodwill. We will be the sole and final arbiter as to what constitutes a violation of our policies.
Resource Abuse: Resource Abuse consists of any activity, intentional or otherwise, that consumes sufficient system resources to negatively affect other clients or equipment.
Unsolicited Communication: Any email-based communications sent without the consent of the recepient. Knowingly permitting or initiating Unsolicited Communications is grounds for immediate termination, and a permanent ban from any future service.
Malicious Content: Any type of script, code, or other file that performs harmful action, either to the user affected or as a bulk action triggered by the user. Any content that violates German, United States, and Luxembourg laws. Knowingly permitting or hosting Malicious Content is grounds for immediate termination, and a permanent ban from any future service.
Intentional Abuse: Intentional / Malicious usage is defined as any action knowingly performed by the user, or persons user has authorized to access the service, that is categorized in the above Abuse Definition. All services on the user’s account will immediately be terminated without compensation, save for situations where a court order demands evidence be turned over to law enforcement. The user will be permanently banned from holding any further service with HostBrr Solutions.
First Offense: The offending service will be brought offline, and left in a suspended state. A support ticket will be opened to the service owner detailing the offense and the necessary steps required to resolve the situation. Once the service owner replies to the ticket acknowledging that they understand the issue and how to correct the problem, the service will be reactivated and the service owner will have 24 hours to prevent any further abuse.