Acceptable Use Policy

By buying our services you accept our AUP

General Information

PFWeb Solutions provides web hosting services to clients world wide. The Acceptable Use Policy (AUP) is to ensure that we can provide the best possible service to our clients. Clients registering and purchasing a service with PFWeb Solutions ( agree to and are subject to our Terms of Service, Privacy Policy and the Acceptable Use Policy.

The content of this AUP are intended as guidelines and are not ment to be exhaustive. Generally, any conduct that violates law regulations or the accepted norms of the internet are prohibited even if not expressly mentioned in this AUP. We reserve the right at all times to prohibit activites that we deem unacceptable and could damage our or clients reputation and goodwill. We will be the sole and final arbiter as to what constitutes a violation of our policies.


Resource Abuse: Resource Abuse consists of any activity, intentional or otherwise, that consumes sufficient system resources to negatively affect other clients or equipment.

Unsolicited Communication: Any email-based communications sent without the consent of the recepient. Knowingly permitting or initiating Unsolicited Communications is grounds for immediate termination, and a permanent ban from any future service.

Malicious Content: Any type of script, code, or other file that performs harmful action, either to the user affected or as a bulk action triggered by the user. Any content that violates German, United States, and Luxembourg laws. Knowingly permitting or hosting Malicious Content is grounds for immediate termination, and a permanent ban from any future service.

Actions against abuse

Intentional Abuse: Intentional / Malicious usage is defined as any action knowingly performed by the user, or persons user has authorized to access the service, that is categorized in the above Abuse Definition. All services on the user’s account will immediately be terminated without compensation, save for situations where a court order demands evidence be turned over to law enforcement. The user will be permanently banned from holding any further service with HostBrr Solutions.

First Offense: The offending service will be brought offline, and left in a suspended state. A support ticket will be opened to the service owner detailing the offense and the necessary steps required to resolve the situation. Once the service owner replies to the ticket acknowledging that they understand the issue and how to correct the problem, the service will be reactivated and the service owner will have 24 hours to prevent any further abuse.

Prohibited Usage

The following uses are entirely prohibited on all our services. Partaking in any of these activities will result in immediate cancellation of service with zero notice.
– Hosting copyrighted content and/or linking to pirated content.
– Proxies open to public.
– Stress testers
– Mail/SMS bombers
– Mass e-mailing
– Resource intensive activities (CPU, I/O, Network)
– IP Spoofing
– Network/Port Scanning
– Distribution of credentials and/or personal information
– Denial of Service attacks (DDOS)
– TOR exit nodes
– Open DNS resolvers
– Cryptocurrency mining
– Hide Your IP Websites
– Vulnerability scanning
– Bruteforce attacks
– Cracking
– Botnets
– Pornography
– Usenet
– Destructive activities including but not limited to phishing, malware and/or distributing malicious content, illegal activities including but not limited to ponzi schemes, pyramid schemes, phishing, scam website and pirating software.

Fair Usage Policy

Resources such as CPU, network and disk I/O are shared amongst clients on a given node. If your service is persistently using these resources for intensive tasks for a prolonged period of time and/or disrupting the experience of other clients sharing the same node, we will notify you to reduce your usage. In severe cases we may reboot, shutdown or suspend your VPS until this is remedied.
We will only act if the experience of clients is affected by a clients resource usage on a server.
If a client exceed his bandwidth limit on a VPS, we will limit the network speed to 10 Mbit.